Contents
Cookie basics
What are cookies?
Cookies are small data files that websites may ask your browser to store and send with later requests. They can support sessions and preferences, or be used for analytics and advertising.
Cookies are distinct from cached pages, bookmarks and downloaded files. Browsers also have storage features that can save information without using cookies.
Neosurf website use
What Neosurf discloses about cookies
| Cookie category | Website use | Purpose |
|---|---|---|
| Essential cookies | See the current terms | See the current terms |
| Preference cookies | See the current terms | See the current terms |
| Analytics cookies | See the current terms | See the current terms |
| Marketing cookies | See the current terms | See the current terms |
| Local and session storage | See the current terms | See the current terms |
Neosurf’s cookie details are not specified here; check the relevant site’s current privacy or cookie notice for its controls.
Essential
Essential features and cookies
The information available does not confirm which site features rely on cookies or other browser storage. Check the relevant Neosurf website’s current notice for details.
Account sign-in may involve site-specific technologies; the available information does not state whether account pages use cookies. Review the relevant account privacy information.
Analytics
Analytics and marketing cookies
The available information does not identify Neosurf’s analytics services, advertising tags or tracking technologies. Check the cookie notice on the specific site you visit for its disclosures.
External websites may use cookies under their own policies and browser settings. Review the destination’s notice before continuing.
Retention
Cookie duration and browser records
| Record type | How to manage it |
|---|---|
| Page selections | See the current terms |
| Browser cache | Your browser manages cached files; clear them through its settings. |
| Browsing history | Review or clear it in your browser history settings. |
| Downloaded files | Files remain on your device until you delete them. |
| Third-party cookies | Check the destination’s policy and manage cookies in your browser. |
Browser controls
Manage cookies in your browser
Browser help pages: Chrome cookie settings ↗ and Safari privacy settings ↗.
- 01
Go to privacy settings
Find the cookie, site-data and privacy controls in your browser’s settings.
- 02
Check Neosurf site data
Use your browser’s site information or settings to review data stored for a website.
- 03
Choose what to clear
Select cookies, cached files or history separately; these are different browser records.
- 04
Check linked sites
Review the privacy notice and controls for each external website you visit.
Common questions
Neosurf cookies policy FAQ
How can I check which cookies a Neosurf site uses?
The available information does not list Neosurf cookies or their purposes. Check the current cookie or privacy notice on the specific Neosurf site you use.
Why does my browser still show cached files?
A cache stores website files to help pages load. It is separate from cookies and can be managed in your browser settings.
Can I delete cookies for one website only?
Many browsers let you review and remove site data for an individual website. The steps depend on your browser and device.
Does the Neosurf cookies policy cover linked websites?
External websites set their own policies and controls. Read the destination’s notice and adjust your browser settings as needed.
Further information
Privacy information and updates
Read the Privacy Policy and check the relevant Neosurf site’s current disclosures. For account assistance, use Neosurf’s Support options to find the available ways to contact the service.
Reviewed: 2026.
More information
Related information
Neosurf cookies policy: what is disclosed and how to manage settings
What the Neosurf cookie policy explains
This Neosurf cookies policy guide explains what cookies are and how you can manage them in your browser. Cookies are small data files that a website may store in your browser or on your device. They can help websites maintain sessions, remember preferences or understand site activity.
The information available here does not specify which cookies Neosurf uses, their names, providers, purposes or retention periods. Check the current privacy or cookie notice on the Neosurf website or account service you visit, as disclosures can differ between services.
Cookie types to look for
Websites may use different cookie categories, but that does not confirm that Neosurf uses any particular category. Essential cookies can support site functions, while preference cookies may remember choices. Analytics cookies may help measure website activity.
Advertising and tracking cookies can be used to assess campaigns or personalise content. The information available does not establish whether Neosurf uses these technologies or involves third parties. Check the relevant site’s own cookie notice rather than assuming a category applies.
Manage Neosurf cookies in your browser
Browser privacy or security settings usually let you review, block or remove cookies. Controls differ between browsers and devices, including on desktop and smartphone. If a Neosurf site offers cookie consent settings, its notice should explain how to use them.
Browser options may include:
Review and remove cookies saved for a website. Block cookies from some or all sites, or clear them when you close the browser. Adjust third-party cookie settings where available. Private browsing may limit what is saved on your device, but does not prevent all tracking.
Blocking cookies can affect how some websites work. Preferences may not be retained, and features might need to be set up again. If a site function changes, review your browser settings and the website’s guidance.
Cookies and myNeosurf account access
Cookies are separate from payment details and account information. Neosurf offers a myNeosurf Account, but the information available here does not say whether account pages use cookies or what those cookies contain. Read the account service’s privacy information before changing browser settings.
Do not share your PIN or account password when asking for cookie help. Removing cookies may sign you out or clear saved preferences, depending on the website. For assistance, use Neosurf’s stated support options.
Privacy choices for Australians
Cookie notices and controls depend on the website and technologies in use. Australian visitors should read the privacy and cookie information on the specific Neosurf site they access, including disclosures about analytics or third-party services. Neosurf’s cookie providers and retention periods are not specified in the information available here.
Look for details about cookie purposes, duration, third-party access and how to change your choices. If information is not provided, contact Neosurf through its stated support options. This helps you make decisions based on the disclosures for the service you use.
